Overview

We appreciate the trust and confidence you place in Filter Service of Kansas Inc., and we are committed to respecting your privacy and the security of your personal information.

We will not sell user information, and SSL certificates protect users’ transportation data and payment data.

Scope

This Privacy Policy describes how your personal information is collected, used, and shared when you visit icewaterfiltration.com (the “Site”) or make a purchase.

Personal information we collect

Our primary goals for collecting information are to provide and improve our Services, to manage your use of the Services (including your account if you are the account holder), and to enable you to enjoy and easily navigate our Services. The categories of personal information we collect depend on whether you are a customer, user, applicant, or visitor and as required by applicable law.

Information you provide us

  • Account creation. When you create a user account, we may collect your name, email address, postal address, phone number, and password, as well as other optional information you may provide, such as the type of items you prefer.
  • Shop with us. We may collect your personal information to improve your in-store shopping experience, including collecting your phone number to provide real-time order updates and shipping notifications.
  • Your communication with us. We collect personal information from you, such as email address, phone number, or mailing address investigation. We may contact you to take a survey. If you decide to participate, you may be asked to provide certain information, which may include personal information.
  • Social media content and comments. We may provide forums, blogs, or social media pages, including for you to review your purchases of Fashion By Ayesha. Any content you provide on these channels will be considered “public” and not protected by privacy.

How we use your information

We use your personal information to provide you with products and services, such as to fulfill your product requests or to help us provide you with personalized services and marketing. We also use your personal information to support our working functions, such as fraud prevention, marketing, and legal functions. Some examples include:

  • Fulfill your order or service request and provide customer service.
  • Create and maintain your account.
  • Audit and monitor transactions and engagements.
  • For marketing, personalization, and third-party advertising.
  • To protect the security and integrity of our website, mobile services, and working, and to help prevent fraud.
  • Updates to our operational and technical functions.
  • Conduct working analysis, such as analyzing, forecasting, and identifying areas for operational improvement.
  • Conduct research and development.
  • To perform our legal functions or obligations.
  • If at any time you decide you no longer wish to receive marketing and promotional materials from us, please follow the unsubscribe instructions provided in any communications you receive from us. You can also contact us by mail and explain your request.

Cookies

Our site may use Cookies and tracking technology to gather information that helps us understand how the site is being used. A cookie is a small file placed on your computer’s hard drive with permission. Cookies allow web applications to respond to you as an individual by remembering information about your preferences, tracking the sites you visit, etc. Cookies help customize your visit and tailor site operations to your needs. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. The default setting on most web browsers is to automatically accept cookies; however, you can usually modify your browser setting to decline cookies if you wish (although this may prevent you from taking full advantage of the website).

General Data Protection Regulation (GDPR)

IceWaterFiltration’s legal basis for collecting and using the personal information described in this privacy policy depends on the personal information we collect and the specific context in which we collect the information:

  • IceWaterFiltration is required to perform a contract with you
  • You have granted IceWaterFiltration permission to do so
  • Processing of your personal information is in the company’s legitimate interests
  • IceWaterFiltration must comply with legal requirements

IceWaterFiltration will only retain your personal information for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you would like to know what personal information we hold about you and wish to have it deleted from our systems, please contact us.

Under certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have about you.
  • Right of rectification.
  • Right to object.
  • Right to restrict.
  • Right to data portability
  • Right to withdraw consent

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Your privacy

Under applicable law, you may have the right to:

  • Access/Portability of Personal Data. Regarding your compliance with legal requirements. Furthermore, in certain circumstances, you may have the right to receive or transfer your electronic personal data to another party.
  • Request a correction. Your personal information is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information, or we may refer you to a personal information controller who can make corrections.
  • Request to delete. Your personal information is subject to certain exceptions provided by law.
  • Request restriction or objection to the processing of your personal information, including the right to opt-in or opt-out of the sale of your personal data to third parties as permitted by law (if applicable).
  • If you would like to exercise any of these rights, please contact us as set out below. We will process such requests in accordance with applicable law. To protect your privacy, we will take steps to verify your identity before fulfilling your request.

Data retention

As long as you use our services or for the purposes for which we collect information, provide our services, resolve disputes, establish legal defenses, and conduct audits, we will store the personal information we receive in accordance with this Privacy Policy and pursue legitimate working purposes, enforce our agreements, and comply with applicable laws.

Safety

We take steps to ensure that your information is handled securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure and we cannot ensure or warrant the security of any information you provide to us. To the maximum extent permitted by applicable law, we are not responsible for unintentional disclosures.

By using the Services or providing us with personal information, you agree that we may communicate with you electronically about security, privacy, and administrative issues related to your use of the Services. If we become aware of a breach of a security system, we may attempt to notify you electronically by posting a notice on the Service, by post, or by emailing you.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@icewaterfiltration.com or by mail using the details provided below:

201 17th St, Lyndon, KS 66451

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.